EON Customer Service Number
Googling for the Eon customer service number and found us instead? That’s because frustrated customers are sick and tired of waiting on hold for someone real to pick up the phone.
Eon is one of the largest energy suppliers in the UK, providing around 3.8 million homes and businesses. However, they lost 500,000 customers in 2019 for many reasons, the main reason being poor customer service.
According to reviewcenter.com, the Eon customer service number ranks a poor 1.5 out of 5, with only 11% of users recommending Eon’s services.
Thus, Citizen’s advice gave the Eon customer service number a 1.4 out of 5 for ease of contact.
One angry customer said: ‘I ring up every single month to complain because every single month they get something wrong. When they can’t answer your questions, they simply hang up on you. After almost an hour every single time on hold listening to the same distorted song over and over, when they hang up on you, it’s enough to drive you mad!’ https://www.reviewcentre.com/reviews170709.html
After reading all these awful reviews about the Eon customer service number, we decided to do something about it. At the beginning of 2022, we had the decision to add Eon to the Q4ME app and take the stress out of waiting and listing to hold music, hoping to get through to the right team. Finally, we add EON to our Q4ME app.
From Selectra.co.uk, some of the pros of Eon include being in the top 10 energy suppliers for bill clarity and ease to switch providers. We don’t want long wait times to be a factor in not being happy with your energy provider choice and want to help. Our goal is to make your life easier. Thus, Life is too short to be sat on hold to Eon’s number!
To sum up, With Q4ME, you get the option to get the app to wait in line for you. Scroll different apps, make other phone calls or simply put your phone down and wait for a real person to call you back and help with your query.